Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
convenient location
modern rooms
lack of air conditioning
service attitude
7.4/10
Very good
Rooms
7.6
Location
8.8
Service
7.6
Dining
6.4
Guest reviews
7.4/10
based on 5 reviews
8.3
8.3/10 based on 1115 reviews
Felix
United Kingdom,
May
2024
8.2/10
The hotel had modern and edgy rooms on the top floor with blackout curtains, two comfortable twin beds, TV, hairdryer, safe, air-con, toiletries, Nespresso machine, and ample storage for clothes. We loved the design. The service was nice and the location fantastic, just minutes away from key attractions and with plenty of dining options nearby. The dining experience was just average, and the value for money could be improved.
Rooms
9.0
The rooms were so modern and edgy we just loved it.
Service
8.0
The staff were nice and welcoming.
Location
10.0
The location was fantastic, within walking distance of most tourist attractions and plenty of dining options around.
Dining
6.0
The dining was just 'ok' after a couple of days without fruit and limited bread options.
Facilities
The facilities were good but could be better in terms of dining options for breakfast.
Lee
United Kingdom,
January
2024
7.0/10
I had a mixed experience at this hotel. The rooms were very modern and comfy, but unfortunately filled with a sewer gas stench. Thank goodness one window opened to let some fresh air in. The service was nice and friendly but not always efficient at check-in and out. The hotel's location was perfect, still in the hustle and bustle of the city, but very close proximity to a selection of nice restaurants and bars. The dining options were reasonably priced for the central area, starting late which was inconvenient for early flights.
Rooms
7.0
The rooms were very modern and comfy, but filled with a sewer gas stench. Thankfully, one window opened for ventilation.
Service
6.0
The service was nice and friendly but not always efficient at check-in and out.
Location
9.0
The hotel's location was perfect, still in the hustle and bustle of the city, but very close proximity to a selection of nice restaurants and bars.
Dining
7.0
The dining options were reasonably priced for the central area, starting late which was inconvenient for early flights.
Facilities
6.0
The hotel offered reasonable facilities but had some off-putting issues.
William
United Kingdom,
January
2024
8.4/10
The hotel offers exceptional rooms that exceed the usual three-star standards, making it one of the nicest places I've stayed. The location is excellent, situated close to the city center in a tranquil area. Staff were incredibly friendly and provided top-notch service. Although the dining experience had its shortcomings, the overall stay was delightful.
Rooms
9.0
The room was superbly furnished and equipped, exceeding expectations.
Service
9.0
The staff were incredibly friendly and provided excellent service.
Location
9.0
The location was brilliant, striking a perfect balance between tranquility and accessibility to the city center.
Dining
7.0
The dining experience had some drawbacks, such as limited breakfast options, but overall satisfactory.
Facilities
8.0
The hotel's amenities were sufficient for a comfortable stay.
Judith
United States,
November
2023
7.2/10
My stay at the hotel was pleasant overall. The rooms were modern and accommodating, although they could use some updates and redesign. The service was friendly and helpful, but at times, the staff didn't seem very welcoming. The location was convenient, just outside the city's hustle and bustle, with easy access to attractions. The dining experience was simple but satisfactory. However, the pricing for some services was not the best value for money.
Rooms
7.0
The rooms were modern and super accommodating, but lacked air conditioning making it very warm at night.
Service
6.0
The staff handed us our key and was nice and helpful, although they didn't seem too happy to see us.
Location
9.0
The hotel's location was excellent, just outside the city's hustle and bustle and within walking distance of major attractions.
Dining
7.0
The dining experience was simple but tasty, with freshly cooked bacon and eggs, although not the best value for money.
Facilities
7.0
The hotel's facilities were generally sufficient but could benefit from some updates.
convenient location
lack of air conditioning
Alec
United Kingdom,
August
2023
6.8/10
The hotel has tiny windows near the ceiling, and despite being reserved months ahead, the room was initially stone cold but quickly turned into a sauna when adjusting the radiators. The disappointment was the delay in room heating until late afternoon.
Rooms
6.0
The room was initially cold but became overly hot with adjustment. Disappointing heating delay.
Service
9.0
The service staff was shocked at an issue but friendly and accommodating, particularly attentive to ensuring my baby was well-catered for.
Location
7.0
The location is good for those who enjoy walking through a local feeling area, although the room had minimal natural light and was underground. It's conveniently close to a tram stop and in a quiet area.
Dining
5.0
The dining experience was below average, with limited breakfast options. However, the fresh hot waffles were a nice touch.
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